Laboratory QA Specialist Job

Mission Details

A self-driven team player with exceptional excellent communication skills, and ability to work independently with minimum supervision, excellent data collection and analysis skills and strong attention in detail.  

OBJECTIVES

• Comply with company quality assurance standards.
• Coordinates External and Internal Non conformance Systems.
• Document and track quality issues to identify trends and areas for improvement.
• Upkeep Lab Quality KPI including monthly report. 
• Create a comprehensive monthly, quarterly and yearly overview of non-conformances; determining trends and insights.

Required Profile

This positions reports to the Lab & QA Manager in Singapore.  In addition, there will be matrix reporting and candidate must be comfortable working in a complex matrix reporting environment.  

QUALITY (40 %)

• Lead implementation of quality assurance procedures and policies.
• Mange document system for QA&QC
• Assist management of quality master data in SAP and release of products,
• Provide training and support to employees on quality procedures and standards.
• Lead with cross-functional teams of the plant to identify quality improvement opportunities and ensure timely resolution of issues.
• Conduct internal audit to assess compliance with quality standards and regulatory requirements.
• Ensure readiness for Quality audit (internal and external)
• Continuously improve the effectiveness of the quality management system.

PRODUCT SUPPORT (50 %)

• Provides the voice of the customer (VOC) as needed to ensure customer satisfaction and is the site quality contact for customer quality representative:
• Manage quality customer requests.
• Leads and/or participates in customer audits (including corrective & preventive action plan follow up).
• As a support to Sales and BD teams, leads complaints investigation based on complaint severity & customer requirements, up to and including containment processes and corrective and preventive actions (CAPA). The goal being to provide a timely, effective, response to the customer, utilizing various root cause analysis methodology (8D,5 Why etc.)
• Coordinate main MOC with customers: Packaging changes, RM changes, new assets homologation plan set up (internal / external) and execution follow up.
• Leads establishment & maintain of Customer Specifications ensuring plant capabilities are taken into consideration.
• Leads or provide support Io ensure product certification as needed.
• Assist Process team and Production team to master product quality, to homologate new raw material and new packaging,
• Maintain Raw Material Specifications
• Hold responsibility & manage product orientation and / or derogation.
• Coordinate new product homologation
• Coordinate transfer grades from other manufacturing site
• Support to the production wheel management for polymer unit

HEALTH, SAFETY AND ENVIRONMENT (10%)

• Attend, participate and contribute to HSE programs and initiatives (zero target LTI, waste management, etc.
• Be an example and comply to HSE policies at any time.
• Carry out laboratory safety audits and ensure compliance. 
• Conduct risk assessments.
• Enforce waste management.

SKILLS REQUIRED:

• Degree in Chemistry or equivalent with at least 5 years if relevant experience.
• Sound knowledge on organic chemistry, polymers or equivalent, Quality Management, ISO 9001
• Well versed with Microsoft Office applications, SAP and SPC is a must.

Arkema is currently not hiring individuals for this position who now or in the future requires sponsorship for employment visa status; however, as a global company, Arkema offers many job opportunities outside of this positions location which can be found through our company’s website.