Technical Service and Development Engineer Job

Mission Details

About the Role
At Arkema Adesivi, Mozzate (CO), we are looking for a Technical Service and Development Engineer to strengthen our technical team in the laminating adhesive market for flexible packaging across the EMEA region.
In this role, you will act as a trusted technical partner for our customers, helping them identify the best adhesive solutions for their applications while ensuring outstanding performance and reliability.
Working closely with sales, technical and product development teams, you will support innovative projects, conduct technical trials and help drive sustainable growth in a fast-evolving market.
If you enjoy combining technical expertise, customer interaction and problem solving in an international environment, this role might be the perfect fit for you.

Why join Arkema
At Arkema, you will be part of a global and innovative organization committed to sustainability, technological excellence and continuous development.
We offer an environment where you can:
• Work on cutting-edge adhesive technologies
• Collaborate with international team
• Contribute to sustainable solutions for the packaging industry
• Grow your career in a company that values expertise, curiosity and innovation
• Well-being charter

Required Profile

What You’ll Do
• Provide technical expertise and guidance to customers in the EMEA region, understanding their needs and recommending the most suitable adhesive solutions.
• Support customers through lab-based and field projects, including product validation, industrial trials, data generation, and on-site technical support.
• Conduct product testing and performance evaluations to ensure solutions meet quality standards and customer expectations.
• Work closely with cross-functional teams (sales, R&D, production and Marketing) to solve complex customer challenges.
• Communicate product capabilities and performance through technical reports and customer interactions.
• Deliver technical training programs for sales partners and customers to ensure the successful implementation of new products.
• Build and maintain external partnerships with OEMs, and represent Arkema Adesivi at industry events, trade shows, and professional associations.
• Travel across Europe to support customer projects and strengthen technical collaboration.

What Makes You a Great Candidate
• Degree in Chemistry, Chemical Engineering, Materials Science or related field
• 3 + years of experience in technical support within the flexible packaging industry
• Strong problem-solving mindset and collaborative approach
• Good project management skills and ability to manage multiple priorities
• Excellent communication and presentation skills
• Proficiency in MS Office, SAP, Salesforce and Power BI is preferred
• The ability to thrive and multitask in a metric and performance-based environment
• Experience with Stage-Gate and leading projects is preferred
• Able to adapt to changing priorities, responsibilities, and business needs within a short time frame
• Strong knowledge of standards and regulations that impact markets and products
• Fluent in Italian and English
• Professional German or German is a strong plus
• Willingness to travel within Europe for 50% of the time
• This role is located in Mozzate (CO)