Tech Service Engineer Job

Technical Service Engineer - Lamination Adhesives

Employment Type: Full-Time | On-site with up to 50% travel

Position Overview

Bostik is seeking a highly motivated Technical Service Engineer who will primarily support internal technical projects while serving as the owner and operational leader of Bostik’s pilot and production laminators. This unique role combines hands-on equipment expertise with technical analysis, product testing, and cross-functional collaboration.

Initially focused on internal development, lab-to-production scale-up, and equipment leadership, this role will transition over time into a hybrid function that includes customer-facing technical support, line trials, and application expertise—acting as a key technical ambassador for Bostik’s lamination adhesives.

Key Responsibilities

Internal Technical Service (Primary Focus)

• Lead lamination-related technical projects supporting R&D, Product Management, and Sales teams.
• Conduct hands-on testing, data analysis, adhesive evaluations, process optimization, and internal application studies.
• Serve as the primary owner of the pilot and production laminators:
• Oversee equipment readiness, maintenance planning, and safe operation
• Establish and optimize run parameters for various adhesive chemistries
• Coordinate testing schedules and manage sample production runs
• Develop technical documentation, SOPs, and equipment guidelines for lamination processes.
• Collaborate with cross-functional teams to support product scale-up, quality investigations, and innovation projects.

Laminator Operation & Ownership

• Act as the subject matter expert for Bostik’s laminator technology and converting processes.
• Perform daily or periodic machine setup, changeovers, safety checks, and troubleshooting.
• Implement continuous improvement initiatives to enhance machine performance, repeatability, and testing throughput.
• Train other team members on proper laminator operation and safety practices as needed.
• Future Customer-Facing Responsibilities
• Support customer line trials, troubleshooting sessions, and technical evaluations related to lamination adhesives.
• Provide technical recommendations, best practices, and performance insights to support the Sales and Business Development teams.
• Prepare reports, presentations, and application guides for both internal and customer use.
• Act as a positive, professional technical representative of Bostik during customer interactions.

Qualifications
Required

• Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Materials Science, Packaging, or related technical field.
• 2+ years of experience in adhesives, converting, flexible packaging, technical service, manufacturing, or a similar environment.
• Strong mechanical aptitude and willingness to operate pilot/production-scale laminator equipment.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work hands-on with equipment in a lab or pilot production environment.
• Curiosity and a continuous improvement mindset.
   

Preferred

• Experience with solvent/water based, solventless, extrusion laminators.
• Background in adhesive formulation or application development.
• Understanding of flexible packaging, substrates, coating/lamination processes, or web-handling principles.
• Previous involvement in customer trials, troubleshooting, or technical field support.