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EMEA Key account Technical Service Job


Venette, Hauts-de-France, France

Employment Type:  Regular
Category:  Research & Development
Posting Date: 


Mission Details

Our Global Nonwovens division which serves customers active in the field of disposable hygiene articles such as Baby Diapers is recruiting a Key Account Technical Service Manager in EMEA. This position could be home office based our preferably located in our R&D center in Compiegne, France.

Owner of the technical relationship between Bostik and key accounts in the EMEA region, the Technical Service Manager is responsible for:

  • Driving the technical activities and building trusting sustainable relationships with the customer and other market players in the field of disposable hygiene products.
  • Partnering with his/her commercial peer and global technical & sales team to define, execute and regularly update the account strategy to drive profitable growth in the region.
  • Managing the technical projects aiming the recommendation of Bostik bonding solutions and their qualification on the customers' lines. Leading technical problem resolution, major technologies include HMPSA. Working within Bostik cross-functionally and across our various technical teams to provide a consistent, positive customer experience.
  • Maintaining knowledge of customer applications, processes, products and needs.
  • Organizing and conducting technical trainings both externally and internally.
  • Representing Bostik technical interests at industry associations and trade shows..
  • Practicing safe work habits in accordance with EHS standards and Bostik specific expectations.
Required Profile
  • Master's degree in polymer science, materials science or related fields with proven experience in performance and thermo-fusible material processing modeling. A PhD in the related field would be a plus.
  • Significant experience in a technical role in the Chemical or Disposable Hygiene industry or related industries will also be valued.
  • Experience working directly with customers and analyzing their needs, ideally in a multi-regional or global organization.
  • Demonstrated leadership and interpersonal skills.
  • Aptitude for understanding and influencing business strategies and customer value creation.
  • Ability to travel, including internationally.
  • Fluent in English and German


A designer of materials and innovative solutions, Arkema shapes materials and creates new uses that accelerate customer performance. Our balanced business portfolio spans high-performance materials, industrial specialties and coating solutions. Our globally recognized brands are ranked among the leaders in the markets we serve. Reporting annual sales of €8.8 billion ($10.4 billion USD) in 2018, we employ approximately 20,000 people worldwide and operate in close to 55 countries. We are committed to active engagement with all our stakeholders. Our research centers in North America, France and Asia concentrate on advances in bio-based products, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.

Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence.

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