Apply now »

Account Specialist Job

Location: 

Radnor, PA, United States

Employment Type:  Regular
Category:  Customer Service
Posting Date:  Nov 3, 2025

Bostik Inc., a global leader in adhesive technologies, is seeking a detail-oriented and customer-focused Account Specialist to join our team in Radnor, PA. This role is responsible for managing the end-to-end sales order process, ensuring customer satisfaction, and supporting revenue growth through effective account management.

 

Key Responsibilities:

  • Manage customer orders, pricing, and delivery coordination using SAP, Salesforce, and HighRadius
  • Serve as the primary point of contact for customer inquiries, order tracking, and issue resolution
  • Collaborate with Supply Chain, Sales, and Marketing to align customer needs with production and delivery schedules
  • Maintain accurate customer records, process returns/credits, and support complaint resolution
  • Participate in continuous improvement initiatives and ensure compliance with ISO 9000 standards

 

Qualifications:

  • Bachelor’s degree required
  • 3–6 years of experience in order management or customer service, preferably in a manufacturing or distribution environment
  • Proficiency in SAP (strongly preferred), Salesforce, and Microsoft Office (Excel, PowerPoint)
  • Strong communication, problem-solving, and organizational skills

Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player.

We thrive as One Arkema, comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than 21,100 employees. Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €9.5 billion, of which 2.9% allocated to R&D for 1,800 researchers in 17 R&D centers.

If you pursue excellence, love innovation and are inspired by challenges, we encourage you through www.arkema.com to learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.

Changing the world requires the right formula. The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together. What are you made of?

The legal information below pertains specifically to positions posted in the United States, however we strive for diversity, equity and inclusion in all the countries that we hire.
Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.

Visit our LinkedIn ,Youtube , X , Facebook ,Instagram

 

 

 


Job Segment: Supply Chain, ERP, SAP, Supply, Customer Service, Operations, Technology

Apply now »