DG/AP Sales Manager - QLD Job

Key Responsibilities

Sales

• Grow the business (within corporate and agreed objectives) on an annual basis in both revenue and profit margin.
• Maintain key customer contact at multiple levels and functions and identify key decision-makers to ensure customer satisfaction as well as identifying any trends, changes or new opportunities.
• Prepare and conduct product presentations and customer training on request.
• Sell from the existing range of products to both new and existing customers in order to meet assigned growth and sales targets. 
• Identify new opportunities and demands for new products.
• Assist the IA Manager, as requested, in the development and establishment of Budgets and Sales Planning, Targets and Objectives.
• Keep abreast with market trends and advise management of any changes in competition, products, pricing or development needs.
• Maintain in good working order and oversee the maintenance of all assigned company assets, such as company vehicle, cellular phone and computer. 
• Participate in other activities and provide other information as may be requested.
• At all times represent the Company in a professional manner consistent with the Company’s image and corporate responsibility to health, safety and the environment.
• Ensure that activities related to the function comply with relevant Acts, legal demands and ethical standards.

Customer Processes

• Attend customer trials and work with Technical Services / Chemists to commercialize a total product/process package.
• Become an integral part of assigned task teams, created to assist current/new customers in matching a suitable Bostik product to a customer application in order to meet a desired outcome acceptable to the customer. 
• Ensure that identified requirements are incorporated into task team activities.
• Develop plans and obtain customer agreement at all stages of commercialisation.
• Logistics
• Assist in the advice and collection of delinquent accounts.
• Handle customer claims in a timely manner and in consultation with management.  
• Service customer order and delivery requirements to optimise customer satisfaction.
• Communicate across relevant Bostik functions to ensure correct forecasting, leading to effective stock management and inventory control.

Reporting

• Regularly report on sales activities and sales performance:
• Customer Database Management (CRM)
• Weekly / Monthly planner
• Weekly / Monthly report
• Prepare and submit monthly product forecasts

Required Profile

• 5 years selling experience is essential
• Current Australian drivers licence
• Demonstrated people skills
• Demonstrated PC Skills (excel, word and Power Point)
• Work constructively with team members to develop relationships that deliver agreed outcomes
• Develop and promote advancement of ideas/innovation
• Ability to plan and coordinate activities        
• High attention to detail and be able to highlight anomalies
• Able to work in confidence and with minimal supervision
• Able to meet deadlines and organize work priorities
• Demonstrated verbal and written communication skills
• Decision making skills
• Negotiation skills
• Tertiary qualification in a relevant field or a willingness to complete further study