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Senior Manager, Human Resources Job


Mulberry, FL, United States

Employment Type:  Regular
Category:  Human Resources
Posting Date:  Oct 16, 2021

Senior Manager, Human Resources


Situation in organization

  • Reports to the Sr VP, HR and Communications, and BU President
  • Manages team of 5
  • Direct reports include HR Generalist (who supervises Receptionist), Compliance Specialist, Team Assistant 
  • Matrix report includes Sr Recruiter


Job dimensions

  • This position directs and monitors the HR strategy and implementation, as well as all aspects of the human resources function for 1 Business Unit (Surfactant & Additives) in the US.
  • 195 Employees, 155 in Mulberry, Florida, rest residing in 4 sites
  • As client group leaders have responsibility for the Americas or worldwide, the position can also be involved in and help resolve Global and Americas HR related topics on an as needed basis
  • This position leads HR policy development, update and integration with newly or not so newly acquired legal entities for the Arkema group in the US, defining the roadmap and orchestrating timely delivery and review on an ongoing basis.
  • The position requires an experienced HR professional well versed in all aspects of human resources including organizational development, workforce and succession planning, talent acquisition and development, compensation and benefits, and employment law. Experience working with other cultures is highly valuable in this role.
  • The role requires analytical ability as well as full capability to successfully negotiate to a positive outcome, mediate between differences of opinion, make sound, fair judgments in support of business objectives and provide trusted counsel to the leadership team.
  • The position requires building and maintaining strong working relationships with BU leadership and HR leadership.


Key Activities and responsibilities


Direct and monitor the HR strategy and implementation for 1 Business Unit (Surfactant & Additives) in the US (35%)

  • Establishes personal credibility and build and maintain strong partnerships with the leadership teams and team members.
  • Advise and coach leaders as needed
  • Develop a solid understanding of business short and longer term goals and roadmap
  • Align HR strategy to business strategic short and longer term goals, define and evolve the HR roadmap
  • Manage own HR team: set goals, monitor performance, ensure continuous development, coach and grow the team
  • Monitor HR practices to ensure compliance, quality, timeliness and -where it makes sense- drive alignment of with the US, Americas and Global HR practices, systems, processes
  • Resolve escalated issues and topics by own HR team
  • Responsible for assisting with S&A HR budget and forecasting.
  • Responsible for HR benefits & payroll execution under the direction of Americas HR.
  • Work with business leadership and HR Corporate and Legal on other growth and HR organizational activities, such as merger/acquisitions and integrations, as appropriate.


Directly manage HR operations for the Surfactant & Additives BU in the US (35%)

  • Works as business partner for Surfactant & Additives leaders on US related initiatives.  
  • Operates as part of the S&A North America Leadership Team and ensure all HR topics and initiatives are discussed and represented there. 
  • Actively lead the merger of HR policies, practices, programs and systems within the Arkema group in the US, along with build and sustain a strong culture that supports the group’s values and operating principles.
  • Provides guidance for talent review and all organizational planning/evolution within the business.
  • Counsel S&A leaders in the areas of change management, compensation, performance and talent management, talent planning, employee relations, organizational effectiveness and leadership development.
  • Leads and ensure smooth execution of HR practices, core processes and initiatives for S&A BU: Performance Management Process, Talent Review Process, Engagement Survey and follow-up action plans, Reward & Recognition program, Job (re)evaluations and other compensation-related practices, Talent acquisition, onboarding, development, departure.
  • Develops both individual and organizational capacity to achieve business goals.
  • Initiates actions or projects for greater/cost effective workforce planning and management, succession planning and employee engagement within client groups
  • Ensure awareness and compliance with HR policies within client group. 
  • Provide counsel to leaders and direct HR Team members on managing employee relations issues, including, but not limited to: corrective action, conflict resolution, harassment issues, etc., utilizing Legal resource(s), when appropriate, to investigate and resolve issues in a prompt and fair manner, minimizing legal risk to Arkema and individual leaders. Partner self and HR team closely with other HR leadership/teams and HR COEs (Centers Of Excellence) for proper process and delivery.


Lead HR policy development, update and integration for the Arkema group in the US (20%)

  •  Identify HR policies similarities and differences between the various legal entities of the Arkema Group in the us
  • Define and evolve a roadmap for HR policy integration, development and updates
  • Organize teams within HR to implement HR policies work to ensure there is a holistic approach to policy, both in the development (impacted sub-team of HR being represented on the team, as well as impacted legal entities HR) to the fully scoped implementation (policy, procedure, HRIS coding, other beyond HR impacted teams, communication)
  • Orchestrate implementation and communication to ensure policies are developed or updated, reviewed by key stakeholders and in place as planned.
  • Lead, co-lead or contribute to the policy development and/or update.


HR Corporate Team objectives and accountabilities, including (10%):

  • Responsible for personal and team credibility with broader HR corporate team, including building and maintaining strong partnerships with HR functional leads and BPOs to align on key employees actions.
  • Leads or contributes to special/cross-functional projects, inside and outside of the HR function, on an as needed basis
  • Drive growth and HR organizational activities, such as merger/acquisitions and integrations, as required.
  • Drive continuous improvement of HR practices.
  • Develop and network own HR team so they are fully part of and contributing to the US/Americas HR community
  • Directly assist with or delegate and monitor completion of employee investigations and representation of the company at hearing and investigations with Corporate Legal guidance.
  • Regularly review reports and analyze statistical data on all aspects of employment activity to identify trends, possible issues and related causes. Develop and recommend solutions and improvements as needed in employment policies, processes, and practices.
  • Ensures BU HR team records information and maintains analytics and records on recruiting, interviews, hires, transfers, promotions, terminations and performance reviews.


Key accountabilities in this role include:

  • Develops and maintains successful, productive relationships with client group and HR team. Enlist advocacy and support from key Stakeholders by timely and qualitative communications and change management.
  • Defines and evolve human resources strategy/process/programs in line with the client group’s strategies and goals.
  • Ensures qualitative and cost effective HR operations and workforce management
  • Implements effectively HR initiatives and processes within client groups (PMP, TR, etc.)
  • Manage, develop and grow own HR team. Ensure they are an integral part and take ownership in the US/Americas HR community and beyond..
  • Lead and deliver on successful regional initiatives, whether client specific or HR specific
  • Fosters an environment that encourages and rewards continuous individual growth and delivery of results.
  • Provides support to leadership teams of client group through advice, coaching, and development.
  • Contributes to the continuous improvements of HR practices, processes and data management.
  • Drive HR policy alignment across the various legal and acquired entities of the Group in the US
  • Drive innovation, competitiveness and differentiation in the HR policies of the Group in the US


Context and environment

  • Based in Mulberry, FL. Monthly or bi-monthly to the King of Prussia office.
  • Some travel – regionally and possibly internationally, is to be expected (30% or less).
  • The position needs to successfully manage dual reporting relationships as well as relationships with key stakeholders in a highly matrixed environment is critical to success. Ability to build collaboration and enlist support/advocacy is critical in this role.
  • Leadership skills and project management skills are needed, as well as the ability to function at a strategic level but also implement initiatives successfully. Organizational/planning skills are critical for this role. Composure, ability to build rapport and trust, good judgment and analytical skills are also needed to be effective in the role. A sense of urgency and a proactive approach to addressing HR issues is expected
  • Supports the site HES policy and complies with all regulatory and internal requirements
  • Participates in HES activities provided by site management and Arkema Inc. (e.g., Behavioral Base Safety, SafeStart, etc.)
  • Supports and promotes the reporting of all health, safety, environmental, near-miss, accident or injury incidents


Required Education/Qualifications /Work experience

  • Bachelor’s degree (B.S.) is required; Masters’ Degree is a plus.
  • ·10+ years of experience working as a generalist in the Human Resources field, including
  • Previous experience in a HR Manager/Leader role for a Business/Function in a global organization.
  • 3+ years of experience managing and developing staff
  • Project management and leadership experience
  • Experience with analytics/KPIs and Metrics
  • Experience in the manufacturing industry is strongly preferred. Union experience a plus. 
  • 2-year experience in talent management and/or training is preferred
  • Experience or exposure in dealing/working with other cultures.
  • Track record of success in the implementation of HR solutions.
  • Experience with key HR processes and systems is needed; knowledge of SAP and SuccessFactors is  preferred.


Demonstrated Competencies

  • Must be a strategic and results-oriented leader, have a strong business orientation and be able to react quickly and effectively to changing situations.
  • Effective at influencing and coaching at many levels, including executives and managers.
  • Demonstrated ability to develop strong consultative relationships with business executives and be a valued, collaborative team member in an HR organization
  • Broad knowledge and experience in HR practices, policies, laws and regulations.
  • Strong time management and organizational skills.
  • Strong functional knowledge of human resources management (recruitment/employment, employee relations, compensation, performance management, training, employee development).
  • Demonstrated ability to deal with complexity, ambiguity and matrixed relationship/environment; must be able to identify, build/maintain relationship with and manage key stakeholders to enlist support and advocacy
  • Demonstrated analytical skills with ability to summarize and explain metrics/data.
  • Demonstrated ability to work independently as well as a part of a diverse team
  • Effective written and verbal communicator, in both one-to-one and group discussions; Strong persuasion skills to elicit change and build consensus
  • Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
  • Ability to read legal and financial documents, references in case law investigation, labor contracts, labor laws and rules and federal laws.
  • Ability to coach and mentor HR team members and professionals.

Building on its unique set of expertise in materials science, Arkema offers a portfolio of first-class technologies to address ever-growing demand for new and sustainable materials. With the ambition to become in 2024 a pure player in Specialty Materials, the Group is structured into three complementary, resilient and highly innovative segments dedicated to Specialty Materials - Adhesive Solutions, Advanced Materials, and Coating Solutions - accounting for some 80% of Group sales, and a well-positioned and competitive Intermediates segment. Arkema offers cutting-edge technological solutions to meet the challenges of, among other things, new energies, access to water, recycling, urbanization and mobility, and fosters a permanent dialogue with all its stakeholders. The Group reported sales of €8.7 billion ($9.7 billion) in 2019, and operates in 55 countries with 20,500 employees worldwide.

The diversity of its employees is an asset that the Arkema group wants to preserve. Its non-discrimination policy applies to recruitment, salary levels and career management. The Arkema group is committed to ensuring diversity among its employees.

Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence.

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