Technical Service and Development Engineer - High Performance Polymers Job


King of Prussia, PA, United States

Employment Type:  Regular
Category:  Research and Development
Posting Date:  Sep 11, 2023

Technical Service Engineer II, High Performance Polymers 

Join our dynamic team as a Technical Service Engineer and become an integral part of a small, focused team of engineers leading developments for Arkema's High Performance Polymer North American Business. We are dedicated to delivering high-quality, timely results to our customers in a plethora of industries such as Clean Mobility, Sports, Consumer Electronics, and Medical.


At Arkema, we work with cutting-edge polymers in our Rilsan®, Pebax®, Kepstan®, and Kynar® product ranges, providing technical solutions for our customers' applications. As a Technical Service Engineer, you will be exposed to a variety of developmental challenges in an ever-changing environment, allowing you to identify and deliver the best material solutions.



KEY ACTIVITIES AND RESPONSIBILITIES of The Technical Service Engineer - ( High Performance Polymers ) :


We are looking for an Engineer with hands-on experience in physical testing, polymer processing, and fabrication equipment. Your expertise in polymer mechanics and knowledge of the polymer industry will be crucial in driving innovation and solving complex problems. By leveraging your skills, you will contribute to the continuous improvement of our products and processes.


As a Technical Service Engineer, you will have the opportunity to:


Be an Expert in Rotational Molding: Work closely with a global rotation molding team to achieve efficiency and excellence in technical service. You will provide valuable support and guidance to customers, ensuring the optimal use of our products. Conducting trials and characterizing materials, you will develop a deep understanding of the correlation between process and material characteristics, leading to improved product performance. Additionally, you will identify and quantify opportunities for product enhancement.


Drive Technical Service Excellence in Automotive and Wire Cable: Become a trusted technical advisor to both internal and external customers in the Automotive and Wire Cable industries. Your expertise will be instrumental in delivering exceptional technical assistance at customer locations, conducting injection molding and extrusion trials, and analyzing data to provide valuable insights and suggestions for future investigations. Collaborating with mechanical and analytical test laboratories, you will ensure thorough evaluations of materials and processes, while actively tracking project activities and offering suggestions for process improvements.


Lead Sales and Business Development Support: As a key contributor, you will play a pivotal role in supporting sales efforts and new business development within the Automotive and Wire Cable sectors. Your ability to provide honest assessments of project feasibility and identify the best potential solutions will help fulfill market requirements. By closely collaborating with business counterparts, you will successfully bring our products to market, contributing to the growth strategies of our regional business unit. Leading R&D projects, you will drive innovation and develop new technologies/formulations to target new applications and markets.


Enhance Customer Satisfaction: By investigating customer complaints alongside colleagues at the plant, you will determine the root causes and propose effective corrective actions. Your commitment to improving knowledge and processing capabilities will enable us to exceed customer expectations consistently.


If you are an Engineer with a passion for hands-on work, a deep understanding of physical testing and polymer mechanics, and a drive to excel in the polymer industry, we invite you to join our team. Take this opportunity to work with cutting-edge materials and contribute to the success of our High Performance Polymer North American Business.

REQUIRED EDUCATION/QUALIFICATIONS /WORK EXPERIENCE for The Technical Service Engineer -( High Performance Polymers ) :
•    BS in Engineering, preferably related to material science, polymer chemistry or polymer processing 
•    7 to 10 years of experience in chemical industry, thermoplastic polymers and expertise in the field of polymer processing
•    Ability to adapt to the various needs of our customers
•    Demonstrated project leadership skills with adherence to milestones and deadlines. 
•    Capable of operating with a long-term vision (strategically), and day-to-day (tactically).
•    Ability to drive new business through balancing the technical requirements with customer/market requirements.
•    Excellent organizational skills and the ability to manage multiple tasks simultaneously.
•    Ability to solve problems logically, make sound conclusions, communicate effectively, and propose new ideas for growth.
•    Communicates effectively, both verbally and in writing.  Has ability to make effective presentations to multiple levels within the company.  Can express both verbally and in writing complex concepts, thoughts and idea clearly and concisely.
•    Proficiency in Microsoft Office 365 suite (Word, Excel, PowerPoint, Outlook)

Building on its unique set of expertise in materials science, Arkema offers a portfolio of first-class technologies to address ever-growing demand for new and sustainable materials. With the ambition to become in 2024 a pure player in Specialty Materials, the Group is structured into three complementary, resilient and highly innovative segments dedicated to Specialty Materials - Adhesive Solutions, Advanced Materials, and Coating Solutions - accounting for some 80% of Group sales, and a well-positioned and competitive Intermediates segment. Arkema offers cutting-edge technological solutions to meet the challenges of, among other things, new energies, access to water, recycling, urbanization and mobility, and fosters a permanent dialogue with all its stakeholders. The Group reported sales of €9.5 billion ($10.6 billion) in 2021, and operates in 55 countries with 20,500 employees worldwide.

The diversity of its employees is an asset that the Arkema group wants to preserve. Its non-discrimination policy applies to recruitment, salary levels and career management. The Arkema group is committed to ensuring diversity among its employees.

Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence.

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