Sr. Account Manager, Hydrogen Peroxide & Derivatives - Canada Job


Home Based, Home , Canada

Employment Type:  Regular
Category:  Sales
Posting Date:  May 19, 2024

This role is responsible for Hydrogen Peroxide strategic key account management and development in Canada. This role drives the development of key customer relationships to execute business sales growth and earnings strategy for their given geographic territory, including engagement with Canadian customers, served out of our Becancour, Quebec plant. Travel up 50% to 60% of the time to meet with prospects and customers, in their headquarters, R&D labs and consumption sites. This role serves as market expert for the Pulp & Paper industry, which currently represents the main revenue stream. This role also supports prospection on the Battery market. This is an individual contributor role, reporting to Sales Director North America.




Account Management

  • Develops and executes strategic sales plans for individual accounts.
  • Establishes and maintains account relationships, meeting personal sales targets.
  • Prepares sales presentations, makes pricing proposals, and manages contracts discussions.
  • Promotes hydrogen peroxide and provides ongoing support, acting as a visible technical and commercial resource.
  • Identifies and proposes improvements to optimize customer operations and implement value-added solutions.
  • Manages the demand forecast, utilizing sales planning and forecasting tool to support supply chain planning activities.
  • Structures account management programs to achieve or exceed budgeted sales and margin goals.
  • Gathers intelligence on customer activities and market trends.
  • Actively engages in payment collection activities, including direct contact as needed.
  • Effectively interprets and prioritizes customer needs and aligns service offerings accordingly.
  • Identifies new customers, partners, end-users, and markets to support profitable growth, to build a pipeline of opportunities.
  • Collaborates across the organization to resolve problems efficiently.
  • Ensures the highest standards of health, safety, and environmental compliance for customers.
  • Establishes relationships with key contacts at assigned customers and partners with decision makers and influencers.
  • Translates complex products, offerings, and applications for existing and potential customers.
  • Monitors the competitive landscape and downstream market dynamics, formulating and communicating response strategies.
  • Collaborates with peers and sales management to develop high, wide and deep sales strategies aligned with the business unit's strategy.
  • Gains knowledge of Arkema's broader products, offerings, and solutions, actively learning about other business unit products and initiatives.
  • Documents all activities in (SFDC)


Other Responsibilities

  • Maintains a commitment to safety while working and traveling.
  • Acts as business unit ambassador; educates, informs, and shares relevant information on customers/products/solutions with other Arkema business units in the interest of maximizing customer relationships.
  • Supports other BUs or Arkema initiatives as needed.
  • Provides guidance and mentoring to other Account Managers, as needed, including on sales tools and processes.




  • BA or BS degree (Sales, Marketing, Chemistry, Engineering, or related discipline).
  • 10 + years of experience in chemical or technical sales.
  • 5+ years managing strategic customers.
  • Experience in SAP, PowerBI and CRM tools such as
  • Bilingual French & English




  • Exceptional organizational skills for effectively managing both sales responsibilities and strategic planning.
  • Proficient in time management and organization, ensuring accurate and timely sales reports and account records.
  • Outstanding interpersonal skills, capable of collaborating effectively with individuals at all levels, both within and outside the organization.
  • Customer-focused with strong technical expertise and in-depth knowledge of the target market segment and associated applications.
  • Adept in communication, delivering persuasive presentations across various media to convey information and drive action.
  • Active listener, skilled at translating customer needs to key stakeholders within Arkema.
  • Establishes trust and confidence while influencing others toward mutually beneficial solutions.
  • Proven track record in developing and executing Strategic and Key Account Plans, including defining tactics, assignments, due dates, and deliverables.
  • Demonstrated success in contract negotiation, sales closure, lead development, and fostering innovative ideas.
  • Self-motivated, capable of working independently or as part of a team, readily sharing information with colleagues.
  • Achieves business plan goals, even in the face of evolving market conditions.


HES Requirement:

  • Supports the site HES policy and complies with all regulatory and internal requirements.
  • Participates in HES activities provided by site management and Arkema Inc. (e.g., Behavioral Base Safety, SafeStart, etc.)
  • Supports and promotes the reporting of all health, safety, environmental, near-miss, accident, or injury incidents.

Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player.

We thrive as One Arkema, comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than 21,100 employees. Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €9.5 billion, of which 2.9% allocated to R&D for 1,800 researchers in 17 R&D centers.

If you pursue excellence, love innovation and are inspired by challenges, we encourage you through to learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.

Changing the world requires the right formula. The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together. What are you made of?

The legal information below pertains specifically to positions posted in the United States, however we strive for diversity, equity and inclusion in all the countries that we hire.
Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.

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