Analytical Services Manager Job


Dublin, OH, United States

Employment Type:  Regular
Category:  Research and Development
Posting Date:  Jul 21, 2024

Analytical Services Manger


Situation in organisation 
Reports to: NA Bostik R&D Director

Direct reports: NA Bostik Analytical Services Team


Job dimensions
Headcount – 7 direct; 8 total
Member of R&D Leadership Team
Responsible for management Analytical Laboratory, including:
Provides professional input on selection and purchasing of instrumentation and specialized analyses
Responsible for maintenance  and repair of analytical equipment
With team, manage equipment supplier relationships
Supports Quality Management System
Provides input on work flow process and documentation for the Analytical Laboratory
Works within established safety guidelines and seeks continual process and safety improvements
Occasional travel required (< 10%)

Analytical Service Management
Perform complex analyses on multiple projects.  These projects include support of R&D and EHS projects, support of sales and marketing projects, technical support for operations and technical support for customers where specialized testing is involved.  Projects support all business units in multiple geographies.
Development and documentation of analytical testing procedures
Development and execution of instrumentation and capability plans
Development, execution, and documentation of calibration and verification procedures
Acts as a liaison with outside professionals for contract testing.
Organize and lead regular meetings team
Define individual objectives of team to align to company vision/goals.
Align with NA R&D leadership team members on resource allocation to support their business needs.
Lead and develop a balanced team to ensure they are qualified to meet company vision/goals and keep them motivated. Build a development plan for each member of the team to insure each person has a clear career path. 
Define, implement, and monitor individual objectives. 
Drive the team to further the culture of innovation and continuous improvement.
Maintain relationships with internal and external customers.
Promote safe practices for the Analytical Laboratories.

Context and environment
Analytical Services manager involves directing efforts of Analytical team to complete, in timely fashion, analytical service requests supporting all four GBUs.  Support primarily for NA & LATAM sites and R&D & TS teams.  Role also requires ensuring systems and practices are up to date, equipment is kept calibrated and operating, and team is trained on newest techniques.
Requires expertise in multiple chemistries/product families and multiple business units with independent aggressive business plans.  Involves balancing resources between longer-term research projects and unpredictable / variable immediate technical crises.
Requires ability to communicate with multiple functions/geographies and levels of education/technical expertise.



Analytical Services Management
Support scale up of new technologies including development specifications as well as QC and other methods to ensure product / raw material quality and consistency
Support sales, marketing, and Tech Service in developing technical relationships with key customers
To support specialized testing capabilities for Bostik Americas, with coordination from other global Bostik and Arkema analytical laboratories.  This includes providing input on what techniques, equipment and resources are needed, acting as a resource in interaction with outside entities, growing a team of professionals, supporting a process for analytical testing in a safe manner and assuring that data is repeatable and technically sound.  
Staff development—ability to build a strong and competent staff of professionals to meet Bostik’s and BU’s business objectives.
Create an organizational development plan to align our human capital capabilities without our strategic business goals and objectives.
Hire, coach and train new employees.
Create an environment that intensifies our employees’ pursuit of true innovation.
“Growth through Innovation”—Lead and inspire development of an innovative culture within Bostik Analytical Services Team
Diligently seek and implement continuous improvement to our processes and systems.
Teamwork and Collaboration—build a strong culture of teamwork and collaboration, both internally and in how we work with our customers, suppliers, communities, and international organizations


Qualifications / experience required

Ph.D. in analytical chemistry, polymer, or material science; OR B.S. in chemistry, chemical engineer, biology, or related discipline with extensive experience in performing a wide variety of analytical tests and polymer characterization.
Experience in multiple characterization techniques including rheological, thermal, chromatographic, and spectral techniques for qualitative and quantitative analysis. 
Experience with adhesive and sealant chemistries, end uses, and formulations preferred.
Minimum of 10 years of experience in an industrial laboratory or equivalent proven ability to manage multiple complex projects in a service laboratory. 
Prefer experience managing technical employees
Excellent written and verbal communication skills; ability to describe results of studies within Bostik global R&D community as well as to business teams and external customers.
Proven ability to lead/mentor a team of analysts. 


Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player.

We thrive as One Arkema, comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than 21,100 employees. Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €9.5 billion, of which 2.9% allocated to R&D for 1,800 researchers in 17 R&D centers.

If you pursue excellence, love innovation and are inspired by challenges, we encourage you through to learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.

Changing the world requires the right formula. The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together. What are you made of?

The legal information below pertains specifically to positions posted in the United States, however we strive for diversity, equity and inclusion in all the countries that we hire.
Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.

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